Cookie Policy
Stable Neighbours Ltd
Version 1 – Last updated: May 2026
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to make them work more efficiently, and to provide information to the website operator.
Some cookies are essential for the website to function at all. Others are optional and only placed on your device with your consent.
2. How We Use Cookies
The Stable Neighbours platform uses a small number of cookies for specific, necessary purposes. We do not use cookies for advertising or to track your activity across other websites.
When you first visit the Platform, a cookie consent banner will ask for your permission before any non-essential cookies are placed on your device. You can accept or decline non-essential cookies at that point. Essential cookies are placed regardless of your choice, as they are necessary for the Platform to function.
3. The Cookies We Use
| Cookie name | Source | Purpose | Type | Duration |
|---|---|---|---|---|
sn_cookie_consent | Stable Neighbours | Stores your cookie consent choice so we don't ask again on every visit | Essential | 365 days |
sb-ref-auth-token | Supabase | Keeps you signed in to your account between sessions | Essential | ~7 days, auto-refreshed |
sb-ref-auth-token-code-verifier | Supabase | Used during Google or Facebook sign-in (OAuth PKCE flow) to verify the login request | Essential | Minutes (deleted after sign-in completes) |
__stripe_mid | Stripe.js | Helps Stripe detect fraud by providing a stable identifier for your device across sessions | Essential | 1 year |
__stripe_sid | Stripe.js | Helps Stripe detect fraud by identifying your current browser session during payment | Essential | 30 minutes |
| Vercel Analytics | Vercel | Helps us understand how visitors use the Platform so we can improve it. No personally identifiable data is collected. | Analytics | Session / short-term |
4. Essential vs Non-Essential Cookies
Essential cookies
Essential cookies are necessary for the Platform to function correctly. Without them, you would not be able to sign in, stay logged in, or make payments. We place these cookies regardless of your cookie consent choice.
The following cookies are essential:
sn_cookie_consent— Stable Neighbourssb-ref-auth-token— Supabasesb-ref-auth-token-code-verifier— Supabase__stripe_mid— Stripe.js__stripe_sid— Stripe.js
The Stripe cookies are set by Stripe's JavaScript library (Stripe.js), which we use to process payments securely. Although they are set by a third party, they are essential to the payment function and do not track you for advertising purposes.
Non-essential cookies
Analytics cookies are only placed on your device if you consent via the cookie banner. These help us understand how people use the Platform so we can improve it. We currently use Vercel Analytics for this purpose.
Vercel Analytics does not collect personally identifiable information and does not track you across other websites.
5. Third-Party Cookies
Two of our service providers set cookies directly on your device:
- Supabase — for authentication and session management
- Stripe — for fraud prevention during payment processing
These providers act as data processors on our behalf. Their use of cookies is limited to the purposes described in this policy. You can find more information about how they use data in their own privacy policies:
- Supabase: supabase.com/privacy
- Stripe: stripe.com/gb/privacy
6. Managing Your Cookie Preferences
You can manage your cookie preferences in the following ways:
Via our cookie banner
When you first visit the Platform, you will be shown a cookie consent banner. You can accept or decline non-essential (analytics) cookies at that point. Your choice is stored for 365 days via the sn_cookie_consent cookie.
Via your browser
Most browsers allow you to control cookies through their settings. You can typically:
- View which cookies are set on your device
- Delete individual cookies or all cookies
- Block cookies from specific websites
- Block all third-party cookies
Please note that if you delete or block essential cookies, parts of the Platform — including signing in and making payments — may not work correctly.
For guidance on managing cookies in your specific browser, visit your browser's help pages or allaboutcookies.org.
7. Changes to This Policy
We may update this Cookie Policy from time to time, for example if we introduce new features that use additional cookies. The version number and date at the top of this document indicates when it was last updated.
Where we introduce new non-essential cookies, we will update this policy and, where required, seek your consent again via the cookie banner.
8. Contact Us
If you have any questions about our use of cookies, please contact us at:
Stable Neighbours Ltd
8 Andover Road, Southsea, England, PO4 9QG